Returns & Exchanges
At Cody James, we stand behind the quality of our craftsmanship and want you to be fully satisfied with your purchase. If your boots or apparel don't fit perfectly, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all tags are attached and the product is securely protected.
Attach the Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing